diff --git a/nightwatch-browserstack.conf.js b/nightwatch-browserstack.conf.js
index 17ce3f3c0..65cc6cd9d 100644
--- a/nightwatch-browserstack.conf.js
+++ b/nightwatch-browserstack.conf.js
@@ -61,6 +61,11 @@ const nightwatch_config = {
         os: 'Windows',
         os_version: '10',
         browser_version: '11',
+
+        // The x64 bit IEDriver that is used by IE 11 has a known issue with sendKeys where
+        // it may enter incorrect keys (shift + key).
+        // This adds a delay for each character as temporary fix as advised from the browserstack support.
+        'browserstack.customSendKeys': 800,
       },
     },
     edge: {