[CORL-527] English copy tweaks (#2546)

* English copy tweaks

* fix: unit tests

* Use reactions to be more general

* fix: snapshots

src/core/client/admin/test/configure/__snapshots__/advanced.spec.tsx.snap

@@ -245,7 +245,8 @@ each of your site’s stories.
                 <p
                   className="Box-root Typography-root Typography-bodyShort Typography-colorTextPrimary"
                 >
-                  When enabled, there will be real-time loading and updating of comments as new comments and replies are published
+                  When enabled, there will be real-time loading and updating of comments. 
+When disabled, users will have to refresh the page to see new comments.
                 </p>
                 <div>
                   <div

src/core/client/admin/test/configure/__snapshots__/general.spec.tsx.snap

@@ -211,10 +211,10 @@ exports[`renders configure general 1`] = `
               <p
                 className="Box-root Typography-root Typography-bodyShort Typography-colorTextPrimary"
               >
-                Open or close comment streams for new comments sitewide. When new comments
-are turned off sitewide, new comments cannot be submitted, but existing
-comments can continue to receive “Respect” reactions, be reported, and be
-shared.
+                Open or close comment streams for new comments sitewide. 
+When new comments are turned off, new comments cannot be 
+submitted, but existing comments can continue to receive 
+reactions, be reported, and be shared.
               </p>
               <fieldset
                 className="Box-root HorizontalGutter-root FormField-root HorizontalGutter-half"
@@ -386,10 +386,10 @@ shared.
                 <p
                   className="Box-root Typography-root Typography-fieldDescription Typography-colorTextSecondary"
                 >
-                  Write a summary of your community guidelines that will appear
-at the top of each comment stream sitewide. Your summary can be
-formatted using Markdown Syntax. More information on how to use
-Markdown can be found 
+                  This will appear above the comments sitewide. 
+You can format the text using Markdown. 
+More information on how to use Markdown 
+
                   <a
                     className="ExternalLink-root"
                     href="#"
@@ -827,7 +827,7 @@ moderation panel.
               <p
                 className="Box-root Typography-root Typography-bodyShort Typography-colorTextPrimary"
               >
-                Write a message to appear after a story is closed for commenting.
+                Write a message to appear when a story is closed for commenting.
               </p>
               <div
                 className="MarkdownEditor-wrapper"
@@ -858,9 +858,8 @@ moderation panel.
                 className="Box-root Typography-root Typography-bodyShort Typography-colorTextPrimary"
               >
                 Allow your community to engage with one another and express themselves
-with one-click reactions. By default, Coral allows commenters to
-"Respect" each other's comments, but you may customize reaction text
-based on the needs of your community.
+with one-click reactions. By default, Coral allows commenters to "Respect" 
+each other's comments.
               </p>
               <div
                 className="Box-root HorizontalGutter-root HorizontalGutter-double"

src/core/client/admin/test/configure/__snapshots__/moderation.spec.tsx.snap

@@ -277,7 +277,7 @@ approved by a moderator.
                 <p
                   className="Box-root Typography-root Typography-fieldDescription Typography-colorTextSecondary"
                 >
-                  The period of time over which a user’s rejection rate is calculated.
+                  Amount of time to calculate a commenter's rejection rate.
                 </p>
                 <div
                   className="Box-root Flex-root Flex-flex Flex-itemGutter gutter"
@@ -318,15 +318,10 @@ approved by a moderator.
                 <p
                   className="Box-root Typography-root Typography-fieldDescription Typography-colorTextSecondary"
                 >
-                  Prevents repeat offenders from publishing comments without approval.
-After a commenter's rejection rate rises above the defined threshold
-below, their next submitted comments are 
-                  <strong>
-                    sent to Pending for
-moderator approval.
-                  </strong>
-                   The filter is removed when their rejection rate
-falls below the threshold.
+                  Prevents repeat offenders from publishing comments without approval. 
+When a commenter's rejection rate is above the threshold, their 
+comments are sent to Pending for moderator approval. This does not 
+apply to Staff comments.
                 </p>
                 <div>
                   <div
@@ -390,9 +385,9 @@ falls below the threshold.
                 <p
                   className="Box-root Typography-root Typography-fieldDescription Typography-colorTextSecondary"
                 >
-                  A user’s rejected comments divided by their published comments, over
-the time period set below (does not include comments pending for
-toxicity, spam or pre-moderation.)
+                  Rejected comments ÷ (rejected comments + published comments) 
+over the timeframe above, as a percentage. It does not include 
+comments pending for toxicity, spam or pre-moderation.
                 </p>
                 <div
                   className="TextField-root"
@@ -440,8 +435,10 @@ toxicity, spam or pre-moderation.)
               <p
                 className="Box-root Typography-root Typography-bodyShort Typography-colorTextPrimary"
               >
-                Using the Perspective API, the Toxic Comment filter warns users when comments exceed the predefined toxicity
-threshold. Comments with a toxicity score above the threshold 
+                Using the Perspective API, the Toxic Comment filter warns users 
+when comments exceed the predefined toxicity threshold. 
+Comments with a toxicity score above the threshold 
+
                 <strong>
                   will not be published
                 </strong>
@@ -450,7 +447,8 @@ the
                 <strong>
                   Pending Queue for review by a moderator
                 </strong>
-                . If approved by a moderator, the comment will be published.
+                . 
+If approved by a moderator, the comment will be published.
               </p>
               <fieldset
                 className="FieldSet-root Box-root HorizontalGutter-root FormField-root HorizontalGutter-half"
@@ -568,7 +566,8 @@ comment is toxic, according to Perspective API. By default the threshold is set
                 <p
                   className="Box-root Typography-root Typography-fieldDescription Typography-colorTextSecondary"
                 >
-                  Choose your Perspective Model. The default is TOXICITY. You can find out more about model choices 
+                  Choose your Perspective Model. The default is TOXICITY. 
+You can find out more about model choices 
                   <a
                     className="ExternalLink-root"
                     href="https://github.com/conversationai/perspectiveapi/blob/master/api_reference.md#models"
@@ -784,21 +783,10 @@ improve the API over time.
               <p
                 className="Box-root Typography-root Typography-bodyShort Typography-colorTextPrimary"
               >
-                Submitted comments are passed to the Akismet API for spam detection.
-If a comment is determined to be spam, it will prompt the user,
-indicating that the comment might be considered spam.
-If the user continues after this point with the still spam-like comment,
-the comment will be marked as containing spam, 
-                <strong>
-                  will not be published
-                </strong>
-                 and
-are placed in the 
-                <strong>
-                  Pending Queue for review by a moderator
-                </strong>
-                . If approved by a moderator,
-the comment will be published.
+                The Akismet API filter warns users when a comment is determined likely 
+to be spam. Comments that Akismet thinks are spam will not be published 
+and are placed in the Pending Queue for review by a moderator. 
+If approved by a moderator, the comment will be published.
               </p>
               <fieldset
                 className="FieldSet-root Box-root HorizontalGutter-root FormField-root HorizontalGutter-half"

src/core/client/admin/test/configure/__snapshots__/organization.spec.tsx.snap

@@ -179,10 +179,10 @@ exports[`renders configure organization 1`] = `
                 <p
                   className="Box-root Typography-root Typography-bodyShort Typography-colorTextPrimary"
                 >
-                  This email address will be used as in emails and across
-the platform for community members to get in touch with
-the organization should they have any questions about the
-status of their accounts or moderation questions.
+                  Open or close comment streams for new comments sitewide. When new comments
+are turned off sitewide, new comments cannot be submitted, but existing
+comments can continue to receive reactions, be reported, and be
+shared.
                 </p>
                 <div
                   className="TextField-root TextField-fullWidth"

src/core/client/admin/test/configure/__snapshots__/wordList.spec.tsx.snap

@@ -150,17 +150,7 @@ exports[`renders configure wordList 1`] = `
                 <p
                   className="Box-root Typography-root Typography-fieldDescription Typography-colorTextSecondary"
                 >
-                  Separate banned words or phrases with a new line. Attempting to copy
-and paste a comma separated list? 
-                  <a
-                    className="ExternalLink-root"
-                    href="#"
-                    rel="noopener noreferrer"
-                    target="_blank"
-                  >
-                    Learn how to convert your list
-to a new line separated list.
-                  </a>
+                  Separate banned words or phrases with a new line.
                 </p>
                 <div>
                   <textarea
@@ -214,17 +204,7 @@ published (if comments are not pre-moderated).
                 <p
                   className="Box-root Typography-root Typography-fieldDescription Typography-colorTextSecondary"
                 >
-                  Separate suspect words or phrases with a new line. Attempting to copy
-and paste a comma separated list? 
-                  <a
-                    className="ExternalLink-root"
-                    href="#"
-                    rel="noopener noreferrer"
-                    target="_blank"
-                  >
-                    Learn how to convert your list
-to a new line separated list.
-                  </a>
+                  Separate suspect words or phrases with a new line.
                 </p>
                 <div>
                   <textarea

src/core/client/stream/test/configure/__snapshots__/renderConfigure.spec.tsx.snap

@@ -123,7 +123,10 @@ exports[`renders configure 1`] = `
               <p
                 className="Box-root Typography-root Typography-detail Typography-colorTextSecondary WidthLimitedDescription-root"
               >
-                When enabled, there will be real-time loading and updating of comments as new comments and replies are published.
+                When enabled, the comments will be updated instantly 
+as new comments and replies are submitted, instead of 
+requiring a page refresh. You can disable this in the 
+unusual situation of an article getting so much traffic that the comments are loading slowly.
               </p>
             </div>
           </div>
@@ -166,7 +169,7 @@ exports[`renders configure 1`] = `
               <p
                 className="Box-root Typography-root Typography-detail Typography-colorTextSecondary WidthLimitedDescription-root"
               >
-                Moderators must approve any comment before it is published to this stream.
+                Moderators must approve any comment before it is published to this story.
               </p>
             </div>
           </div>
@@ -209,7 +212,7 @@ exports[`renders configure 1`] = `
               <p
                 className="Box-root Typography-root Typography-detail Typography-colorTextSecondary WidthLimitedDescription-root"
               >
-                Moderators must approve any comment that contains a link before it is published to this stream.
+                Moderators must approve any comment that contains a link before it is published to this story.
               </p>
             </div>
           </div>
@@ -240,7 +243,7 @@ exports[`renders configure 1`] = `
                     className="Box-root Typography-root Typography-heading3 Typography-colorTextPrimary"
                   >
                     <span>
-                      Enable Message Box for this Stream
+                      Enable Message Box for this Story
                     </span>
                   </span>
                 </span>
@@ -255,8 +258,9 @@ exports[`renders configure 1`] = `
                 <p
                   className="Box-root Typography-root Typography-detail Typography-colorTextSecondary WidthLimitedDescription-root"
                 >
-                  Add a message to the top of the comment box for your readers. Use this to pose a topic,
-ask a question or make announcements relating to this story.
+                  Add a message to the top of the comment box for your readers. 
+Use this to suggest a discussion topic, ask a question or make 
+announcements relating to the comments on this story.
                 </p>
               </div>
             </div>

src/core/client/stream/test/configure/streamConfiguration.spec.tsx

@@ -161,7 +161,7 @@ it("change message box", async () => {
   });
 
   const enableField = within(form).getByLabelText(
-    "Enable Message Box for this Stream"
+    "Enable Message Box for this Story"
   );
 
   expect(applyButton.props.disabled).toBe(true);

src/core/client/stream/test/profile/__snapshots__/account.spec.tsx.snap

@@ -300,8 +300,8 @@ exports[`renders the empty settings pane 1`] = `
                         className="Box-root Typography-root Typography-bodyCopy Typography-colorTextPrimary"
                       >
                         An email has been sent to $email to verify your account.
-You must verify your new email address before it can be used for
-signing into your account or for email notifications.
+You must verify your new email address before it can be used 
+to sign in to your account or to receive notifications.
                       </p>
                       <button
                         className="BaseButton-root Button-root Button-sizeRegular Button-colorPrimary Button-variantRegular ChangeEmailContainer-resendButton coral coral-verifyEmail-resendButton"

src/core/server/locales/en-US/errors.ftl

@@ -50,10 +50,10 @@ error-userSuspended = Your account is currently suspended until {$until}.
 error-integrationDisabled = Specified integration is disabled.
 error-passwordResetTokenExpired = Password reset link expired.
 error-emailConfirmTokenExpired = Email confirmation link expired.
-error-rateLimitExceeded = Rate limit exceeded.
+error-rateLimitExceeded = You're trying to do that too many times. Please wait and try again.
 error-inviteTokenExpired = Invite link has expired.
 error-inviteRequiresEmailAddresses = Please add an email address to send invitations.
-error-passwordIncorrect = Password provided was incorrect.
+error-passwordIncorrect = Incorrect password. Please try again.
 error-usernameAlreadyUpdated = You may only change your username once every { framework-timeago-time }.
 error-persistedQueryNotFound = The persisted query with ID { $id } was not found.
 error-rawQueryNotAuthorized = You are not authorized to execute this query.