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talk/TERMINOLOGY.md
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Andrew Losowsky 1ab2e061eb added word lists
2016-11-21 16:12:07 -05:00

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# Product's Terminology
This is a guide to have a common language to talk about "Talk".
## Definitions
* Site - a top level site, aka nytimes.com
* Section - the section of a site, aka, Politics.
* Subsection - the section of a site, aka, Politics.
* Asset - An article/video/etc identified by URL.
* Embed - Things we put on a asset: comment box, ToS, Stream, etc…
* Stream - All the activity on a certain asset. Container for Comments, actions, user
* Thread - defined by a parent and everything below. All replies to a comment and their replies, etc…
* Comment - a kind of user-generated content submitted by a comment author
* A parent comment has replies to it
* A child comments is a reply to another comment
* A comment can be both a parent comment and a child of another comment
* A top-level comment is a comment that is not a reply to any other comment
* A nth-level comment refers to the number of replies away from the top-level comment
* User - an item to represent a person using Talk. It could be a moderator, reader, etc.
* User Roles:
* Active: some who takes action (logged in or not)
* Passive: some who just reads, no actions performed
* Comment Author: The user who wrote the comment
* Staff Member: someone who works for an organization (tagged for leverage in trust)
* Moderator: someone with the ability to access the moderation queue and perform moderation actions
* Administrator: has the ability to change the setup of their coral space
* Public Profile: information about users shown in public
* Private Profile: information about users shown only to user about themselves
* Protected Profile: information about users that only moderators and admins can see
* Queue - Group of items based on a query, aka - moderation queue
* Target - The item/s on which an action is performed
## Actions
Actions are performed by users on items. Actions themselves are items. This requires two relationships: action on item, and user performs action.
### Flag
* A Flagger(user) performs a Flag
* A Flag is performed on a Comment or a username or profile content
## Moderation Actions and Status
Comments contain a field `status`. As moderation actions are peformed, the status changes.
* Initial status is empty.
* When a moderator Approves, the status is set to 'approved'.
* When a moderator Rejects, the status is set to 'reject'.
### Pre and post moderation
Comments can be set to be premoderated or postmoderated.
Premoderation means that moderation has to occur _before_ a comment is shown on the site:
* New comments are shown in the moderator queues immediately.
* The are not shown to users until (aka in streams) until they are approved by a moderator.
Postmoderation means that comments appear on the site _before_ any moderation action is taken.
* New comments appear in comment streams immediately.
* New comments do not appear in moderation queues unless they are flagged by other users.
### Word lists
* Banned words - words that the site never allows in a comment
* Suspect words - words whose usage needs to be approved by a moderator before being shown in the stream
* Approved words - words that are usually Banned or Suspect sitewide, but approved for use in a specific article stream