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Kim Gardner
50 lines
1.8 KiB
Markdown
50 lines
1.8 KiB
Markdown
---
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title: Trust
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permalink: /trust/
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---
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Trust is a set of components within Talk that incorporate automated moderation
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features based on a user's previous behavior.
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## User Karma Score
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Using Trust’s calculations, Talk will automatically pre-moderate comments of
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users who have a negative karma score. All users start out with a `0` neutral
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karma score. If they have a comment approved by a moderator, their score
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increases by `1`; if they have a comment rejected by a moderator, it decreases
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by `1`. When a commenter is labeled as Unreliable, their comments must be
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moderated before they are posted.
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When a commenter has one comment rejected, their next comment must be moderated
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once in order to post freely again. If they instead get rejected again, then
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they must have two of their comments approved in order to get added back to the
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queue.
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Here are the default thresholds:
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```text
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-2 and lower: Unreliable
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-1 to +2: Neutral
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+3 and higher: Reliable
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```
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You can configure your own Trust thresholds by using [TRUST_THRESHOLD]({{"/advanced-configuration/#trust_thresholds" | relative_url }}{:.param}) in your
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configuration.
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## Reliable and Unreliable Flaggers
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Trust also calculates how reliable users are in terms of the comments they
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report. This information is displayed to moderators in the User History drawer,
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which is accessed by clicking on a user’s name in the Admin.
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If a user's reports mostly match what moderators reject, their Report status
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will display to moderators as Reliable in the user information drawer. If a
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user's reports mostly differ from what moderators reject, their Report status
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will show as Unreliable.
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If we don't have enough reports to make a call, or the reports even out, their
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status is Neutral.
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Note: Report Karma doesn't include reports of "I don't agree with this comment".
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