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Added moderation queues detail (#2985)

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Should these go into a separate 'Moderation' menu item below 'Admin Settings'?
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Andrew Losowsky
2020-06-11 18:12:25 -04:00
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parent 104b719dec
commit 9109d5ab71
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docs/source/01-03-administration.md
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@@ -5,9 +5,37 @@ permalink: /v5/administration/
Upon completing the installation setup wizard, you will be able to login to Coral with the ADMIN user you created during setup.
## Moderation queues
All moderation queues are sorted by Most Recent at the top.
### Reported
This is the most urgent queue – these are comments that are still on the page, might be a problem, and you haven't made a moderation decision about them yet. These comments have either been Reported by a user, or reported by the system because they contain suspect words or phrases.
### Pending
These are comments that have been held back by the system for some reason. These are the reasons that comments are held back in Pending:
* The article or site is set to pre-moderate all comments (except for Staff/Moderator/Admin/Expert comments)
* The commenter has been manually set to 'Always Pre-moderate' by a moderator
* The comment has been ruled as 'Likely to be toxic' by the AI (optional)
* The commenter's recent behavior has included a higher percentage of rejected comment than the threshhold you set in Configure ('Recent History') (optional)
* The commenter has entered an identical comment twice in a row, anywhere on the site
* The site is set to hold back for review the first comments by new commenters (optional)
* The comment is marked as likely to spam by our spam detection system (optional)
Users who login with the ADMIN role are able to access the Configure tab, and from here change settings that control the functionality of your Coral instance.
## General
### Unmoderated
These are comments of any kind - Reported, Published, Pending - that a moderator hasn't yet accepted or rejected.
### Approved
These are comments that a moderator has already approved. The name of the moderator is included on the card.
### Rejected
These are comments that a moderator has already rejected. The name of the moderator is included on the card.
There is also a clock icon in the top right of the page. When you click the icon, you will see a list of the comments that you have recently moderated, with links to review your decision.
## Configure Menu Settings
### Language
You can set the default language Coral uses in **Admin** > **Configure** > **General**.